Uok Privacy Policy – Your information is completely safe with us

Various types of data are collected while you use the uok platform — to provide you with a better experience, not to track you. The categories of data collected are clearly outlined below.

Uok does not collect data without reason. Every piece of information has a specific purpose, and it is never used beyond that purpose.

• Identity verification: To verify that you are of legal age and operating a single account
• Account management: Login, password reset, and account security
• Transaction processing: To process deposits and withdrawals
• Fraud prevention: To detect and prevent suspicious activity
• Legal Obligations: To comply with AML (Anti-Money Laundering) and KYC regulations
• Service improvement: To analyse usage patterns and improve the platform
• Customer support: To help resolve your issues

Data collected is used solely to operate uok's services. Your information is never passed to advertising companies or data brokers.

Your gaming preferences may be analysed to personalise your experience — for example, if you frequently place cricket bets, cricket-related promotions will be shown to you first. This is for your convenience, not for sales purposes.

Uok never sells your data. However, limited information may be shared with trusted third parties to operate our services — only when necessary and strictly under confidentiality agreements.

• Payment provider: Receives necessary data to verify bKash, Nagad, and Rocket transactions
• KYC partner: Licensed providers for identity verification
• Cybersecurity team: To prevent fraud and hacking
• Legal authorities: Under a court order or lawful government directive — where we have no grounds to refuse

Uok uses cookies on its website. Cookies are small files stored on your device that help make the website easier to use — for example, keeping you logged in and remembering your language preference.

• Essential cookies: Essential for site operation — cannot be disabled
• Performance cookies: Analyses how well the site is performing
• Functional cookies: Remembers your preferences and settings
• Analytics cookies: To understand user behaviour (without identifying individuals)

Cookies can be blocked or deleted through your browser settings. However, some features may not function as a result.

Uok does not retain your data indefinitely. Each type of data has a defined retention period.

Once the retention period ends, your data is permanently deleted or anonymised so that you can no longer be identified in any way.

Uok believes every member should have full control over their own data. You have the following rights:

• Right to know: What information we hold about you and why
• Right to access: Requesting a copy of your stored data
• Right to rectification: Request to correct inaccurate information
• Right to erasure: Right to request deletion of data under certain circumstances
• Right to restrict processing: Restricting the use of your data for specific purposes
• Right to portability: Receiving your data in a portable format

Uok strictly prohibits the collection of data from minors. Anyone under 18 is not permitted to use this platform, and no data is collected from them.

If a minor is found to have opened an account using false information, the account will be immediately closed and all collected data will be securely deleted.

Uok may update this privacy policy from time to time — due to new laws, changes in technology, or expansion of services. Members will be notified before any significant changes take effect.

• The date of the latest update will always appear at the top of the page
• SMS and email notifications will be sent 30 days before any major changes take effect
• Continued use of the platform after any changes will be considered acceptance of the updated policy
• Previous versions of the policy are available upon request from Support